Mary Roy Team - Real Estate Reviews & Testimonials


Generally real estate agent reviews are the final factor when deciding on a realtor and team. We deeply value our clients and their experience with our team, which is reflected in their real estate agent review. The best real estate agent reviews come from the top real estate agents, people who tirelessly dedicate themselves to your house hunting or selling process. The following reviews have been sent to us from past clients, who can vouch for our success in their real estate journey.


Mary and her team are absolutely fantastic. They took the stress away from selling my mother in laws house. Charmaine was amazing at keeping us informed of all the required actions and Mary provided appropriate guidance on upgrades such as new carpet and recommendations for services such as junk removal, as well as taking care of the staging. The house sold very quickly and we can't thank them enough.


J Wilson (July 2023)


Thanks to Mary Roy and her team of over the top professionals, the experience of selling our parents life long home was the most non-stressful of all the moving experiences. They were friendly, kind, and knew exactly what to do and when to do it. The staging was amazing, Eric was very meticulous with his repairs and touch ups, Charmaine kept us informed of showings and anything else that arose, Mary was extremely though, and best of all, she did her homework; knowing the market in the area, when to push social media, on line, brochures, etc. Knowing the sale of the house was in Mary's hands gave us one less thing to be concerned about. I am so happy we chose them to sell Mom and Dads home I know it made them feel better too. It wasn't just there house it was there home and Mary's team understood this. I would suggest Mary Roy and her team to anyone looking to sell there home and /or buy a new one. Thank you Mary"


Ella A (May 2023)


"Mary's team was very professional right from the beginning. Everyone was friendly and were always available to answer any questions we had or to resolve any issues we came across. I highly recommend Mary and her team if you are thinking about selling your property!"


Ronaldo d'A (April 2023)




"Mary Roy and her team are absolutely amazing!!! They are very professional, very friendly and easy to do business with. We had our home stage, and it was beautiful, neutral and easy to live with until our house sold, which took less than a week. Their commitment is outstanding!!"


Sherie French (Feb 2023)


"Mary and her team came highly recommended when we were looking to find our next home. From the first time we met with Mary, we could see why - she made us feel very at ease and treated us like family. We knew we were in great hands. Buying and selling can be an incredibly stressful and emotional process, and Mary & Ornella supported us and walked us through every step of the way. They were very responsive, knowledgeable, answered all of our questions, and always made the time to accompany us to showings. They went above and beyond! We never felt pressure during any part of the process - we received so much great advice & support and we knew we could have complete confidence in the team. We were also so impressed with all of the effort put in to stage, present and list our home. We're planning to be in our new home for a long time, but if/when we make our next move, we know that we would not want to work with anyone else! Thank you so much Mary, Ornella & Charmaine (and everyone else involved in the process). We really can't thank you enough for everything!"


Sandy & Scott Fitzpatrick (Jan 2023)


"Thank you to Mary Roy and her Team! They all did a wonderful job! I would recommend this team to anyone."


Susan Shawchek (Nov 2022)


"Mary and her team did a great job of selling our house in this challenging market. When other realtors would give up and accept the first offer Mary is a tough negotiator who pushes to get the best deal for us the seller. Thank you to Mary and her team for getting our house sold."


Monica Olenroot (Nov 2022)


"Mary and her team did a great job of selling our house in this challenging market. When other realtors would give up and accept the first offer Mary is a tough negotiator who pushes to get the best deal for us the seller. Thank you to Mary and her team for getting our house sold."


Julie and Italo (Sellers 2013)


"We cannot thank Ashley enough or find the words to really convey all of the help and guidance she provided while selling our first, and purchasing our next, home. As we prepared to list and sell our first home, Ashley took her time answering all of our questions and addressing our concerns. Her obvious knowledge and expertise really put us at ease. We were able to sell within 24 hours of listing, and we know this is because of her guidance and suggestions on everything from staging, to open house strategies, to listing price, and anything in between. She was very sensitive to the fact that we have a young family, and offered invaluable advice as to how to make the entire process as easy as possible on us all. Ashley paid even more attention to our needs as we looked for our next home. We had what seemed like an impossible list of must-haves, but Ashley was confident we’d be able to find a home that fit the bill. As time went on, and the closing date on our existing home neared, Ashley continued to reassure us while discouraging us from settling on something we didn’t really love. And she was right. Our patience paid off! After finding our dream home and putting in an offer, we discovered that seller’s realtor was quite difficult to work with. Once again Ashley’s experience shone through and navigated the situation perfectly. We’ve been in our new home for just over 3 months and could not be happier! We often find ourselves saying “do you believe this is our home?!” We feel as though we’ve found our forever home, which would not have been possible without Ashley. If you are considering buying or selling, there is no better person to partner with."


Laura & Taler (2012)


"The Mary Roy team seems to have the best houses on the market!"


My Home Your Money/Property Brothers, Cineflix TV


“Thank you, thank you, thank you!!! I truly appreciate everything that you and your team did for my client. She is very happy with the work that Erik did. Thanks again for being there and making my client happy. You are a truly an outstanding agent. Thanks”


Gillian Stantink


“To Mary and her team, Thank you so much for the outstanding service you provided for us for the sale of our home in Ajax. And I do mean outstanding. We interviewed a few agents for the sale of our house - Mary and her team stood above the rest, in all ways possible. From the first time we met Mary in our home on a Saturday morning, we felt totally at ease with Mary and confident that we were in good hands. Mary offers a complete service, she listens to you, she understands your priorities and your circumstances. She works with the best, from the stager to the photographer, the sign poster, the advertising media and last but not least the support team back in the office who are fantastic. You never have to worry about asking them too many questions or having to chase them for an answer, they are knowledgeable, fast and so helpful. We particularly appreciated Mary's kindness, her optimism and expertise - so many agents can't (or won't) even give you a clear estimate for pricing your house! For us, and for many other people out there, your house is by far your biggest asset and we highly recommend Mary to deliver the best service for selling your house quickly and at the best possible price. Mary is also very sensitive to the fact that selling your home is a very emotional time and she knows how to help you through the house staging and sale. When we looked for an agent, my neighbor recommended Mary, she simply told us "she is the best". You know what? She was right. From the bottom of our hearts, thank you to Mary and the entire team”


Jamie & Cecile (2012)


“Dear Ashley, I want to express my sincere thanks for your help through this long moving process. Wow... it's been over sixth months already with four more to go before I reach the final destination. (Has this been one of the longest seller/buyer relationships you've gone through? Seems like it easily could be.) I am super excited about the place that I am buying - it's even better than I was hoping for. Thank you so much for finding it for me and getting in there fast with me so that I could see it and make an offer its first day on the market. I appreciate you always keeping positive about finding a great place for me to buy when I was beginning to lose hope with so many disappointments on losing places along the way. You called it when you said this would be the one and that it was meant to be - I couldn't agree more - especially considering the three other registered offers on it now that you told me about today. Without your help, I probably would still be looking and looking and might've ended up really over paying out of desperation. I enjoyed looking at places with you - you are definitely a good real estate agent. I can tell you truly care about your clients and strive to get them the best. You are also great at pointing out good and bad things about places (things my eyes seemed to glaze over). You are an asset to the Mary Roy Team. I am glad that I chose to work with the Mary Roy Team on this endeavor. Also, I wanted to thank you for some great referrals along this process. Andrew Roper has been wonderful to work with for my mortgage, and Wayne Priestley is a very impressive inspector. Both seem like trustworthy people to work with that care about their clients which goes a long way. With many, many thanks”


Amanda Stevens (Buyer/Seller 2012)


“To the Mary Roy Team, from the first time we met Mary, we felt we were part of her family. And with each new member of her Team that we met, the family continued to grow. The decision to sell our home after 25 years was a traumatic experience. When Mary first came into our home and explained the services she and her Team provided and the extensive research she would undertake to ensure we sold our home for the best price, we were immediately put at ease. We were so impressed with the level of commitment and dedication that Mary & Team provided as our home sale went forward. The additional professionals involved in preparing our home for sale were exemplary and a pleasure to work with. The Home Stager tweaked our home to highlight the home’s features and the Photographer’s pictures were truly representative of our home, unlike many we have seen on MLS. In our search for a home outside of Durham, we have met a number of brokers and agents. Mary Roy & Team are outstanding in their field, going above and beyond. Each time we need them for help with paperwork related to our home purchase, there is no hesitation from anyone on the Team. They listen, help, encourage and provide a laugh when needed. Because of our first rate experience, we have been recommending Mary to everyone we know who is thinking of selling their home, and even to those who have no intention of selling at this time. We want them to have the same experience in selling their home as we had. Thanks Mary, Ashley, Jill, Karen, Kim and Lindsey. Sincerely”


Adrian and Susan Shewchuk


“My goodness you are amazing! You never know we may end up buying another house at some point in Canada and trust me - we'll be calling Mary ;-) Thank you again”


Cecile


“Dear Mary Roy & Team, This has been a long time coming but we want to sincerely thank you for making the purchase of our first home such a fun and memorable experience. Mary, your hard work and dedication meant a lot to us -You made us feel comfortable and relaxed throughout the entire process. You have found lifelong clients (and friends) in us. Love”


Michelle & Andrew Van Vroenhaven


“Mary, the Most Respected Lady in the Business..."


John Dick 


"Selling of the house is a difficult process. It requires an expertise in present trends and knowledge of the current market but most of all it requires the agent and the seller to understand each other. Mary Roy and her team offers an excellent representation and a professional advice, which allows quickly and efficiently sell the property, and yet, within this process, Mary and her team offers something very special – a human touch – a thorough understanding and a great help. I thank Mary and her team for selling my house in one day since it was listed!"



To begin your house selling or buying process with Mary Roy and Team, contact us today! Looking for more first time home buyers information, or to learn more about our best realtor Durham region? Take a look at our pages dedicated to your inquiries!